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VideoDesk
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VideoDesk

Marketing Agencies New York
Worldwide leader in video chat services!

No reviews
Addresss
#1 Penn Plaza 36th Floor Map
Place
Route New York, NY   10119  
Addresss
#1 Penn Plaza 36th Floor, New York, NY 10119
Landline
(929) 244-0741
Open today
E-Mail
PhoneNYC@videodesk.com
Twitter
stephenwsmith
Facebook
fb.com
Video
www.youtube.com
Website
Yext Logo

Description

Videodesk is an industry-leading SaaS company that helps businesses bring the human dimension into their online customer support experience. This revolutionary technology adopted by successful brands across the globe, uses live text and video chat to help engage consumers as soon as they have a doubt or query while browsing or shopping online. VideoDesk has moved our Headquarters to New York City, from Paris, as highlighted by this story in Yahoo Finance. http://finance.yahoo.com/news/videodesk-moves-headquarters-nyc-delivers-130000365.html;_ylt=AwrBJSDcxGRU4DYAa32TmYlQ All over the world, online shoppers appreciate and value the immediacy of live chat support, and increasingly expect this personalized human interaction while they are on a retail site. For businesses, reduced cart abandonment rates, more frequent upselling opportunities and higher revenues are the principal advantages of videodesk live chat. Brands that understand the power of real time human interaction are trailblazing the online support experience with videodesk live chat. Videodesk is an all-in-one solution - we help businesses of all sizes set up a powerful, tailor-made customer support service that is easy to install and implement, we provide pre-launch training for support staff, and our multicultural, multilingual team of technical and customer service experts works out of New York, Paris and San Francisco to ensure dedicated 24-hour client support.

VideoDesk can be found at #1 Penn Plaza 36th Floor . The following is offered: Marketing Agencies, Communications & Networking, Web Services, Internet Services . In New York there are 1095 other Marketing Agencies. An overview can be found here.

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Payment Options

American Express , Visa , Check , Invoice , MasterCard

Management Team, Videodesk

  • Olivier Coste

    CEO/Founder

    CEO, is from a hi-tech consulting and strategy background. He founded and led Alcatel-Lucent mobile and video technologies, and he has also financed many startups in recent years.

  • Igor Schlumberger

    Chairman/CoFounder

    former CEO of Leguide.com (leading European price comparison site), and co-founder of PrestaShop (world-renowned open source e-commerce platform).

  • Stephen W Smith

    GM/SVP North America

    VideoDesk today announced that they have hired Stephen W. Smith as General Manager/Senior Vice President for North America, based in New York City, and reporting to the CEO Olivier Coste. "We are very excited to have Stephen on board, as we further expand our world-leading video sales solution into the North American market," noted Coste. "The market for Video sales/service solutions has become very active since Amazon launched their MayDay offering on the Kindle." Stephen comes to VideoDesk with a robust background in the online commerce and SaaS space. He was previously the VP of Business Development/New Products and Services at LexisNexis. Prior to LexisNexis, Stephen was the VP - Digital at McGraw-Hill, the CEO/GM of RichFX, the VP of Business Development at Register.com/Web.com, the VP of Business Development at About.com, and had held several senior executive roles at AT&T. Stephen has been a frequent speaker at Shop.org, Internet Retailer, Affiliate Summit, Leadscon, and the Linkshare Symposium. Stephen has been awarded Patents in the area of Computer Telephony Integration while at AT&T Bell Laboratories.

  • Regis Duval

    CTO, VideoDesk

    Regis Duval, CTO, brings 20 years of intensive R&D expertise from his work with France Telecom and Alcatel-Lucent.

  • Mathilde Coste

    CFO

    Mathilde has served as Videodesk CFO since February 2013. Before that, she ran her own classical concerts season in Paris. Before that she tried to be a comedian. And even before she participated in a research program in economics in l'Ecole des Mines in Paris, so what she has been learning is not to stop learning.

  • Guillaume Salomon

    VP Sales & Business Development

    Guillaume is VP Sales & Business Development at VideoDesk. He oversees all aspects of the sales division in South America, Europe and Asia. He masters both technical and strategic aspects of the products we develop. Engineer and Entrepreneur (Centrale-HEC), he has spent the last few years launching his own recruitment business.

  • Celine Chan

    VP Technical Operations

    Celine joined Videodesk in 2014 as the VP of Technical Operations, North America. She oversees and leads the technical operations and support division in North America. Celine joins the team with over 15 years of technology management and leadership experience in various corporate companies and academic institutions such as Columbia University. She has a degree in computer science and began her career as a software engineer.

  • Nicolas De Kouchkovsky

    Advisor

    Nicolas De Kouchkovsky is a software industry veteran and customer experience expert. He brings VideoDesk years of Marketing and Market development experience in the customer engagement industry.

Products And Services

  • VideoDesk Live Sales Video Chat

    VideoDesk is the Leader in Sales Chat

  • Video Desk Live Customer Service Video Chat

    VideoDesk is the Leader in Customer Service Chat

Images

Images VideoDesk

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Categories

Marketing Agencies , Communications & Networking , Web Services , Internet Services